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Ethics Policy 


At Hello Creative, we are committed to maintaining the highest standards of integrity, professionalism, and ethical conduct in all our design and branding services. This ethics policy outlines the principles and guidelines that govern our behaviour and decision-making processes, ensuring compliance with UK laws and regulations.


1. Client Relations

–    Honesty and Transparency: We communicate openly and honestly with our clients, providing accurate information about our services, capabilities, timelines, and costs.

–    Confidentiality: We respect and protect the confidentiality of all client information, ensuring that any proprietary or sensitive information is not disclosed without explicit permission.

–    Respect and Fairness: We treat all clients with respect, fairness, and without discrimination. We value diversity and strive to create inclusive designs that respect all cultures and communities.


2. Professional Integrity

–    Quality and Excellence: We are committed to delivering high-quality work that meets or exceeds client expectations. We continuously seek to improve our skills and stay updated with industry standards and trends.

–    Intellectual Property: We respect intellectual property rights and ensure that our work is original or appropriately licensed. We do not plagiarise or use unauthorised materials.

–    Conflict of Interest: We avoid conflicts of interest and disclose any potential conflicts to our clients. We do not engage in activities that compromise our ability to perform our duties objectively and effectively.


3. Environmental Responsibility

–    Sustainable Practices: We strive to incorporate sustainable practices into our design processes, using eco-friendly materials and promoting environmentally conscious choices whenever possible.

–    Reducing Waste: We aim to minimise waste and encourage recycling and reuse of materials in our operations.


4. Social Responsibility

–    Community Engagement: We actively contribute to the community through pro bono work, volunteering, or supporting local initiatives that align with our values.

–    Ethical Sourcing: We ensure that the vendors and suppliers we work with adhere to ethical labour practices and do not engage in exploitation or unfair treatment of workers.


5. Professional Development

–    Continuous Learning: We invest in our ongoing professional development to stay current with industry advancements, new technologies, and best practices.

–    Sharing Knowledge: We contribute to the design community by sharing our knowledge, experience, and insights through mentoring, teaching, or publishing.


6. Accountability

–    Responsibility: We take full responsibility for our work and actions. If mistakes are made, we acknowledge them promptly and work to correct them.

–    Feedback: We welcome and value feedback from clients, peers, and the community to improve our services and practices.


7. Compliance with Laws and Regulations

–    Legal Compliance: We comply with all relevant UK laws and regulations governing our work and business operations, including the Data Protection Act, the Equality Act, and other pertinent legislation.

–    Ethical Standards: We adhere to the ethical standards set by relevant professional organisations in the design and branding industry.


Implementation and Review

–    Communication: This ethics policy will be communicated to all stakeholders, including clients, suppliers, and collaborators.

–    Review and Updates: We will review this policy regularly and update it as necessary to ensure it remains relevant and effective.



By adhering to this ethics policy, Hello Creative aims to foster trust, respect, and excellence in all our professional relationships and activities. We are committed to conducting our business in a manner that reflects our core values and upholds the integrity of the design and branding profession.

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